Introduction
“Daksha Global Software Technologies is not affiliated with, sponsored, endorsed, or licensed by or otherwise related to SAP or any of its associated entities.”

Welcome to Daksha Academy! We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [dakshaacademy.co.in] and interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information

When you sign up for our services, subscribe to our newsletters, or contact us, we may collect personal information such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (when purchasing services)
• Any other information you voluntarily provide

1.2 Non-Personal Information

We also collect non-personal information automatically when you visit our website, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed
• Time spent on pages
• Clickstream data

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

2.1 To Provide and Improve Services

We use the information we collect to:

• Process and manage your orders
• Respond to your inquiries
• Send you updates, newsletters, and marketing communications (only if you’ve opted in)
• Personalize your experience on our website
• Improve our website, products, and services based on user feedback

2.2 For Security Purposes

We may use your information to:

• Monitor and analyze usage patterns to prevent fraud and abuse
• Enhance the security of our website and services

2.3 Legal Compliance

We may disclose your information where we are legally required to do so, such as in response to a court order, or to protect our rights, property, or safety, or those of others.

3. Cookies and Tracking Technologies

3.1 What Are Cookies?

Cookies are small data files stored on your device that help us improve your experience on our website. We use cookies to:

• Recognize you on your next visit
• Personalize content and ads
• Analyze website traffic and usage patterns

3.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function and cannot be turned off.
• Performance Cookies: Help us understand how visitors interact with our website by collecting information anonymously.
• Functionality Cookies: Allow the website to remember your preferences and provide enhanced functionality.
• Targeting/Advertising Cookies: Deliver relevant ads and track the effectiveness of our advertising campaigns.

3.3 Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your experience on our website.

4. Sharing Your Information

4.1 With Third-Party Service Providers

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, delivering services, or analyzing data. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

4.2 For Legal Reasons

We may share your information if required by law, such as in response to a subpoena, or to protect the rights, property, or safety of Daksha Academy, our customers, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.

5. How We Protect Your Information

5.1 Security Measures

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption of sensitive data during transmission
• Regular security audits and monitoring
• Secure server environments and firewalls

5.2 Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

6.1 Access and Correction

You have the right to access and update your personal information at any time. If you need to correct or update your information, please contact us using the details provided below.

6.2 Opt-Out

If you no longer wish to receive marketing communications from us, you can opt out by:

• Following the unsubscribe link in our emails
• Contacting us directly at [+91 9528040096]

6.3 Data Portability and Deletion

You have the right to request a copy of the personal information we hold about you and to request that we delete your data. Please note that certain information may be retained as required by law or for legitimate business purposes.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Daksha Academy
290, 1st floor, 7th Main Rd, MICO Layout, BTM 2nd Stage, BTM Layout, Bengaluru, Karnataka 560076
Email: info@dakshaacademy.co.in
Phone: +91 9528040096

Last updated: [September 16, 2024]